Privacy Policy
What Does TrustBank Do With Your Personal Information?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Account balances and payment history
- Credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons TRUSTBANK chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does TrustBank share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes- to offer our products and services to you | No | We don't share |
| For joint marketing with other financial companies | No | We don't share |
| For out affiliates' everyday business purposes- information about your transactions and experiences | No | We don't share |
| For our affiliate's everyday business purposes- informations about your creditworthiness | No | We don't share |
| For our affiliates to market to you | No | We don't share |
| For our non-affiliates to market to you | No | We don't share |
Questions? Call 800-766-3451 or go to www.trustbank.net
What we do
How does TrustBank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does TrustBank collect my personal information?
We collect your personal information, for example, when you:
- Open an account or deposit money
- Pay your bills or apply for a loan
- Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
- Federal law gives you the right to limit only:
- Sharing for affiliates' everyday business purposes - information about your creditworthiness
- Affiliates from using your information to market to you
Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- TrustBank has no affiliates
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- TrustBank does not share with nonaffiliates so they can market to you.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- TrustBank doesn't jointly market.
Other important information
We do not disclose any nonpublic personal information about you or former customers to anyone, except as permitted or required by law.
You can also access the bank’s Mobile Privacy Disclosure at https://trustbank.net/mobile-privacy-disclosure.